The process of becoming a licensed private hire or chauffeur driver in London is managed by the Public Carriage Office (PCO), under the control of Transport for London (TfL). TfL oversees the Mayor of London’s Transport Strategy and manages transport services across the city. The PCO is part of TfL’s Surface Transport division.
In 1998, the PCO started licensing private hire drivers, vehicles, and operators under the Private Hire Vehicles (London) Act 1998.
Licensed private hire drivers can work anywhere in London as long as they accept bookings through licensed operators. To become a driver, you must apply for a PCO private hire driver’s licence.
Private Hire Driver’s Licence
TfL is legally required to issue a licence to applicants who meet their criteria. Before applying, they recommend understanding the competition in London’s private hire industry.
Requirements for a Private Hire Licence:
To qualify, you must meet these conditions:
- Age: You must be at least 21 years old (no upper age limit if other criteria are met).
- Driving Licence: You need a full DVLA, Northern Ireland, or other EEA driving licence that is at least three years old.
- Right to Work: You must have legal permission to live and work in the UK.
- Character Check: An enhanced DBS criminal records check is required through TfL’s service provider.
- Medical Fitness: You must meet DVLA Group 2 medical standards, proven through an examination by your GP.
- Tax Check: Complete a tax check with HMRC and provide a 9-character tax check code.
- Topographical Skills Assessment: Pass an assessment at a TfL-approved centre.
- Language and Safety Tests: Pass a speaking, listening, and SERU (Safety, Equality, and Regulatory Understanding) assessment to prove English proficiency and regulatory knowledge.
Character and DBS Check
Applicants must demonstrate good character by completing an enhanced DBS check. TfL uses this to ensure drivers are trustworthy. The DBS subscription service keeps your certificate up to date.
English Language and SERU Assessment
The language requirement is proven through:
- SERU Test: Ensures your reading and writing skills meet the required standard.
- Speaking and Listening Assessment: Conducted via video or phone at TfL offices.
Medical Fitness Standards
Private hire drivers must meet the higher DVLA Group 2 standards. A GP will evaluate your fitness. Conditions like poor eyesight may result in disqualification, so it’s best to consult your doctor beforehand.
Topographical Skills Test
Unlike London Taxi drivers, private hire drivers don’t take “The Knowledge” but must prove route-finding skills, such as:
- Map Reading: Using maps, indexes, and grid references.
- Route Selection: Planning local, intermediate, and long-distance routes within and outside London.
Applicants may be exempt if they hold a relevant qualification or were previously licensed.
After Licensing
After obtaining a licence, drivers can work for PCO-licensed operators. You can either use your own licensed vehicle or a fleet car. Owning your vehicle offers flexibility but is not mandatory.
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